Introduction

This Refund Policy clarifies the assessment and processing of refund requests, ensuring fairness while preserving operational integrity.

Refund Eligibility

Refunds apply for billing errors, duplicate charges, or service interruptions verified as technical failures, with other circumstances reviewed individually.

Non-Refundable Products

Certain digital items or completed services may not qualify for refunds. Users should thoroughly review product specifications before purchase.

Refund Requests

Applications must include transaction details and a clear justification. Authorized refunds are processed through the original payment method within a reasonable timeframe.

Partial or Conditional Refunds

Partial refunds may be applicable for unused services. Conditional refunds depend on agreed-on terms.

Handling Disputes

Users are encouraged to provide documentation for disputes. We aim for equitable and balanced outcomes.

Processing Duration

Refunds generally complete in 5–10 business days, but banking processes may cause delays.

Exceptions and Rules

Refunds are denied for fraudulent activities, policy breaches, or inadequate documentation. Decisions are final.

Policy Modifications

Policy updates may occur periodically. The latest version is always posted here.